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Get in Touch with Us

If you need updates on your online purchase, delivery information, assistance with returns, or if something isn't quite right with your order, we're here to help.

For Direct Purchases: Feel free to reach out to us via:

If you have an order confirmation email, you can use the tracking number from your order on our Track Your Order page.

For Third-Party Purchases: If you purchased your items through an official third-party platform like Amazon, Etsy, or OnBuy, please contact us through those respective sites for support with your order.

International Orders:

  • USA: For orders from our US store, please contact us at
  • UAE: For orders within the UAE, please reach out to us at

Operating Hours We're available from 9 am to 5 pm, Monday to Friday. Please note that we're closed on weekends and bank holidays. Please allow 24 hours for a reply if writing to us.

We appreciate your understanding and look forward to assisting you.

Registered Address: Delune (DSP Cosmetics Ltd) College House, 17 King Edwards Road, Ruislip, HA4 7AE, United Kingdom Company Number: 15206175