If you need updates on your online purchase, delivery information, assistance with returns, or if something isn't quite right with your order, we're here to help.
For Direct Purchases: Feel free to reach out to us via:
If you have an order confirmation email, you can use the tracking number from your order on our Track Your Order page.
For Third-Party Purchases: If you purchased your items through an official third-party platform like Amazon, Etsy, or OnBuy, please contact us through those respective sites for support with your order.
International Orders:
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USA: For orders from our US store, please contact us at cs@delune.us.
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UAE: For orders within the UAE, please reach out to us at dubai@delune.ae.
Operating Hours We're available from 9 am to 5 pm, Monday to Friday. Please note that we're closed on weekends and bank holidays. Please allow 24 hours for a reply if writing to us.
We appreciate your understanding and look forward to assisting you.
Registered Address: Delune (DSP Cosmetics Ltd) College House, 17 King Edwards Road, Ruislip, HA4 7AE, United Kingdom Company Number: 15206175
